Frequently Asked Questions
Who is eligible to benefit from Santa's Secret Service?
Our program is meant to enhance the lives of individuals 60 years or older who are alone or isolated in our communities.
Who can nominate a senior to your gift-giving program?
Currently, Santa's Secret Service relies on care providers at seniors' agencies to identify and nominate individuals who they believe would benefit most from our program. If you are a member of a recognized organization that assists seniors and would like to nominate someone for our program, please complete this Care Provider Registration Form or visit the Care Providers page for more information.
How can I make a donation to Santa's Secret Service?
To make a donation, please fill out a printable Pledge Form and send it to us by mail or fax. Santa's Secret Service is grateful for each and every donation we receive. We could not touch the lives of isolated seniors without donors who support our cause.
How can I become a Secret Santa?
Our Secret Santas come from all walks of life. They are recruited from the community, corporations, schools, and service and social clubs. If you are interested in becoming a Secret Santa, please complete this Volunteer Registration Form. We will get back to you as soon as possible with more information on how you can get involved.
As a Secret Santa, how will I know what kind of gift to buy for my special senior?
Each of our Secret Santas is given a helpful profile of his or her special senior. This profile, which is drawn up by the care provider who nominated the senior to the program, will include a list of gift ideas from which you can choose, spending what you feel is appropriate.
How much do I spend on a gift?
Santa's Secret Service does not specify how much you should spend on a gift for your senior. Spend an amount that you feel is appropriate and within your budget.
How are the gifts distributed to their recipients?
The gifts generously purchased by our Secret Santas are brought to our workshop (or warehouse), where volunteer elves sort and inspect each one, ensuring it will go to the senior for whom it is intended. The gifts are then delivered to the seniors’ agencies, where the care providers participating in the program present them to their special seniors.
What other volunteer opportunities are there at Santa's Secret Service?
Volunteers play a crucial role in Santa's Secret Service. Besides Secret Santas, we rely on volunteer elves to help sort the gifts once they arrive at our workshop. We also need volunteers to help plan and carry out our fundraising events, make greeting cards and Christmas crafts, and provide administrative and professional support. For more information, visit our Volunteers page or complete this Volunteer Registration Form.
Who can I contact if I need more information about Santa's Secret Service?
If you have any other questions about our registered charity, contact us at info@santassecretservice.com. Please remember that we are a volunteer organization, and therefore response time may not always be as prompt as we wish it could be. We promise to reply to your query as soon as we can.